Shipping policy

Natural Health Solutions Shipping Policy

At Natural Health Solutions, we are committed to providing an exceptional shopping experience for our Canadian, American, UK and Aussie customers, including clear and straightforward shipping policies.

Shipping Locations

This shipping policy applies to orders shipped to Canada, US, UK, and Australia.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 5:00 PM (EST) Eastern Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated delivery time: 7 to 10 business days.

Carrier Services

We ship with trusted international carriers to ensure your order arrives safely and on time. You’ll receive tracking details once your order has shipped.

Shipping Costs (we like to keep it simple)

Canada

  • Orders over $50 CAD ship FREE.
  • Orders under $50 CAD ship for a flat $5 CAD.

United States

  • Orders over $50 USD ship FREE.
  • Orders under $50 USD ship for a flat $5 USD.

United Kingdom

  • Orders over £50 ship FREE.
  • Orders under £50 ship for a flat £5.

Australia

  • Orders over $50 AUD ship FREE
  • Orders under $50 AUD ship for a flat $5 AUD.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer services.

Contact Information

Store Name: Natural Health Solutions 
Address: 107-1025 King St E, #3033 Cambridge, ON, Canada, N3H 3P5
Email: info@naturalhealthsolutions.shop
Phone: +16475770351

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.